Lifetime Workmanship Warranty

Lifetime warranty medal

Our Team of Pros Extend a Lifetime Workmanship Warranty

It is our privilege to offer a Lifetime Workmanship warranty on our Residential builds. Please review the terms below to discover more. Our Lifetime Workmanship warranty in Smithfield, NC will benefit you in the long term. You can reach a friendly member of our team at (919) 808-5111 today.

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Lifetime Workmanship Warranty


Unless the context indicates otherwise, as used in these Terms, (i) Roof Central and Roof Central LLC”, “RC”, “us,” “we” and “our” refer to Roof Central LLC


The term “Lifetime” means the named homeowner who is the original purchaser of Roof Central products and installation services. The term of the “Lifetime” period shall remain in effect only if the original purchaser remains as the owner and primary occupant of the residence on an uninterrupted basis. This Lifetime Workmanship Warranty expires upon the sale of the residence, the designation of the residence as investment or rental property, or if the original purchaser is no longer the resident of the property. This Lifetime Workmanship Warranty is non-transferable.

lifetime warranty for residential roof system

What Is Covered:

This Lifetime Workmanship Warranty covers installation according to established industry standards and covers defects caused by improper installation and or damage to the products while being applied that are caused by the installation crew. In the event of a valid warranty claim, RC will furnish labor to repair any defective installation workmanship. We will also supply replacement materials when necessary to make such repairs. RC reserves the right to substitute materials that it believes are of equal value if materials identical to those originally installed are no longer readily available to us when such repairs are performed. All replacement work and materials will be provided solely by Roof Central LLC or by parties designated by Roof Central LLC. The homeowner may not contract with another to provide such labor or materials unless otherwise directed in writing by RC. Repairs undertaken by the homeowner or third parties without the written approval of RC will void this warranty.

What Is Not Covered:

Product defects and a number of damage exclusions under this Lifetime Workmanship Warranty will be covered under your product’s manufacturers’ warranty. Damage caused by acts of God should be covered by your homeowner’s insurance. This warranty does not cover damage related to acts of God, weather conditions, storm damage, fire, flood, earthquake, moisture, water, humidity retention or accumulation, mildew, mold, settlement or deterioration of the building structure, improper care, adverse effects of pollution, normal surface wear, accidental or intentional damage, manufacturing defects, failure of materials, or any cause beyond High West’s control. In addition, this Warranty does not cover routine maintenance (e.g., caulking, cleaning). ROOF CENTRAL LLC WILL NOT BE LIABLE IN ANY EVENT FOR CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING DAMAGE TO THE INTERIOR OR EXTERIOR OF ANY RESIDENCE WHETHER FOR BREACH OF THIS WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT, OR FOR ANY OTHER CAUSE. The total liability of RC for claims under this warranty shall be limited to, and in no event shall exceed, in the aggregate, the total installed cost of the home improvement products originally installed by RC. 

(see manufacturer’s warranty for proper cleaning and maintenance of these products)

How to File a Workmanship Warranty Claim:

To file a Workmanship Warranty claim, you must send written notice of the claim, a copy of your original RC contract, and a picture of the alleged defect, within 30 days after your discovery of the alleged claim.

You can email in your claim to:


This warranty is only valid on whole home replacements of siding, windows, roof, and IKO Shingle or Metal Roof Products. There are no expressed warranties except as contained in this warranty statement. ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANT ABILITY, HABITABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HERBY DISCLAIMED. Oral statements do not constitute a part of this warranty.

Our roofing team is here to provide the best roof assistance possible. Please reach out to us for more information about our workmanship warranty in Smithfield, NC. You can do so by giving us a call at (919) 808-5111. We look forward to hearing from you.